This is an annual customer survey sent out to all City of Mesa employees administered in batches. City employees are divided into four batches, and a survey is administered to one back each quarter until all employees have received the survey. The survey asks employees to rate their overall satisfaction with Information Technology Services. This metric reports the score of those who report satisfied or very satisfied with overall performance of IT services
This dataset has the following 9 columns:
| Column Name | API Column Name | Data Type | Description | Sample Values |
|---|---|---|---|---|
| RowID | rowid | text | Unique Row Identifier | 181 131 488 423 94 view top 100 |
| QuestionText | questiontext | text | Text of Survey Question | Overall performance of the IT Services view top 100 |
| Department Name | department_name | text | Department of which User who took Survey | Police Fire & Medical Water Resources Parks Rec Comm Library Svcs view top 100 |
| Survey Taken Date | survey_taken_date | calendar_date | Date Survey was Taken | 2019-06-12T00:00:00.000 2019-06-13T00:00:00.000 2019-04-30T00:00:00.000 2018-10-16T00:00:00.000 2017-01-18T00:00:00.000 view top 100 |
| Survey Year | survey_year | text | Year of Survey | 2019 2016 2015 2017 2018 view top 100 |
| Satisfied Count | satisfied_count | number | Total Count of Responses with Satisified or Very Satisfied | 1 2 3 0 4 view top 100 |
| Total Count | total_count | number | Total Count of Surveys | 1 2 3 4 0 view top 100 |
| Quarter Date | quarter_date | calendar_date | Quarter Start Date for which survey was taken | 2016-01-01T00:00:00.000 2019-01-01T00:00:00.000 2019-04-01T00:00:00.000 2016-10-01T00:00:00.000 2019-07-01T00:00:00.000 view top 100 |
| Survey Fiscal Year | survey_fiscal_year | text | Fiscal Year of Survey | Q3FY15-16 Q3FY18-19 Q4FY18-19 Q2FY16-17 Q1FY19-20 view top 100 |