This is an annual customer survey sent out to all City of Mesa employees administered in batches. City employees are divided into four batches, and a survey is administered to one back each quarter until all employees have received the survey. The survey asks employees to rate their overall satisfaction with Information Technology Services. This metric reports the score of those who report satisfied or very satisfied with overall performance of IT services
This dataset has the following 9 columns:
| Column Name | API Column Name | Data Type | Description | Sample Values |
|---|---|---|---|---|
| RowID | rowid | text | Unique Row Identifier | 48 181 2 131 488 view top 100 |
| QuestionText | questiontext | text | Text of Survey Question | Overall performance of the IT Services view top 100 |
| Department Name | department_name | text | Department of which User who took Survey | Police Fire & Medical Water Resources Business Svcs Parks Rec Comm view top 100 |
| Survey Taken Date | survey_taken_date | calendar_date | Date Survey was Taken | 2019-06-12T00:00:00.000 2019-06-13T00:00:00.000 2020-07-21T00:00:00.000 2020-01-13T00:00:00.000 2019-04-30T00:00:00.000 view top 100 |
| Survey Year | survey_year | text | Year of Survey | 2019 2020 2018 2017 view top 100 |
| Satisfied Count | satisfied_count | number | Total Count of Responses with Satisified or Very Satisfied | 1 2 3 4 0 view top 100 |
| Total Count | total_count | number | Total Count of Surveys | 1 2 3 4 0 view top 100 |
| Quarter Date | quarter_date | calendar_date | Quarter Start Date for which survey was taken | 2019-10-01T00:00:00.000 2020-01-01T00:00:00.000 2019-01-01T00:00:00.000 2019-04-01T00:00:00.000 2020-04-01T00:00:00.000 view top 100 |
| Survey Fiscal Year | survey_fiscal_year | text | Fiscal Year of Survey | Q2FY19-20 Q3FY19-20 Q3FY18-19 Q4FY19-20 Q4FY18-19 view top 100 |