Citizen Satisfaction Survey Results Previous Years To Present

data.kcmo.org | Last Updated 1 Dec 2017

This data set contains citizen satisfaction survey results. The citizen survey is administered on a quarterly basis. See the report by visiting https://data.kcmo.org/dataset/2013-14-Kansas-City-Missouri-Citizen-Satisfaction-/m8hg-mhad.

Tags: citizen satisfaction, citsat

This dataset has the following 140 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
Year (Date)year_datecalendar_date
Yearyeartext
How would you rate Kansas City, Missouri, as a place to live (Good/Excellent)how_would_you_rate_kansas_city_missouri_as_a_place_to_live_good_excellentnumber
How would you rate Kansas City, Missouri, as a place to raise children (Good/Excellent)how_would_you_rate_kansas_city_missouri_as_a_place_to_raise_children_good_excellentnumber
How would you rate Kansas City, Missouri, as a place to work (Good/Excellent)how_would_you_rate_kansas_city_missouri_as_a_place_to_work_good_excellentnumber
Overall quality of services provided by the City of Kansas City, Missourioverall_quality_of_services_provided_by_the_city_of_kansas_city_missourinumber
Overall value that you receive for your city tax dollars and feesoverall_value_that_you_receive_for_your_city_tax_dollars_and_feesnumber
Overall image of the cityoverall_image_of_the_citynumber
Overall quality of life in the cityoverall_quality_of_life_in_the_citynumber
Overall feeling of safety in the cityoverall_feeling_of_safety_in_the_citynumber
How safe you feel in your neighborhoodhow_safe_you_feel_in_your_neighborhoodnumber
Overall quality of education system within the Cityoverall_quality_of_education_system_within_the_citynumber
Physical Appearance of Your Neighborhoodphysical_appearance_of_your_neighborhoodnumber
Overall quality of police servicesoverall_quality_of_police_servicesnumber
Overall quality of fire and ambulance servicesoverall_quality_of_fire_and_ambulance_servicesnumber
Overall maintenance of city streets, sidewalks, and infrastructureoverall_maintenance_of_city_streets_sidewalks_and_infrastructurenumber
Overall quality of solid waste services (e.g. residential trash and recycling collection)overall_quality_of_solid_waste_services_e_g_residential_trash_and_recycling_collectionnumber
Overall quality of city water utilitiesoverall_quality_of_city_water_utilitiesnumber
Overall quality of neighborhood services (e.g. code enforcement, property preservation, animal control)overall_quality_of_neighborhood_services_e_g_code_enforcement_property_preservation_animal_controlnumber
Overall quality of city parks and recreation programs and facilitiesoverall_quality_of_city_parks_and_recreation_programs_and_facilitiesnumber
Overall quality of Health Department servicesoverall_quality_of_health_department_servicesnumber
Overall quality of airport facilitiesoverall_quality_of_airport_facilitiesnumber
Overall quality of the city's 311 serviceoverall_quality_of_the_city_s_311_servicenumber
The city's municipal courtthe_city_s_municipal_courtnumber
Overall quality of customer service you receive from city employeesoverall_quality_of_customer_service_you_receive_from_city_employeesnumber
Overall effectiveness of city communication with the publicoverall_effectiveness_of_city_communication_with_the_publicnumber
Overall quality of the city's stormwater runoff/stormwater management systemoverall_quality_of_the_city_s_stormwater_runoff_stormwater_management_systemnumber
Overall quality of public transportationoverall_quality_of_public_transportationnumber
Effectiveness of local police protectioneffectiveness_of_local_police_protectionnumber
The visibility of police in neighborhoodsthe_visibility_of_police_in_neighborhoodsnumber
The city's overall efforts to prevent crimethe_city_s_overall_efforts_to_prevent_crimenumber
Enforcement of local traffic lawsenforcement_of_local_traffic_lawsnumber
Parking enforcement servicesparking_enforcement_servicesnumber
How quickly police respond to emergencieshow_quickly_police_respond_to_emergenciesnumber
Overall quality of local fire protection and rescue servicesoverall_quality_of_local_fire_protection_and_rescue_servicesnumber
How quickly fire and rescue personnel respond to emergencieshow_quickly_fire_and_rescue_personnel_respond_to_emergenciesnumber
Quality of local emergency medical servicequality_of_local_emergency_medical_servicenumber
How quickly emergency medical personnel respond to emergencieshow_quickly_emergency_medical_personnel_respond_to_emergenciesnumber
Maintenance of city streetsmaintenance_of_city_streetsnumber
Maintenance of streets in your neighborhoodmaintenance_of_streets_in_your_neighborhoodnumber
Condition of sidewalks in the citycondition_of_sidewalks_in_the_citynumber
Condition of sidewalks in your neighborhoodcondition_of_sidewalks_in_your_neighborhoodnumber
Maintenance of street signs and traffic signalsmaintenance_of_street_signs_and_traffic_signalsnumber
Snow removal on major city streets during the past 12 monthssnow_removal_on_major_city_streets_during_the_past_12_monthsnumber
Snow removal on residential streets during the past 12 monthssnow_removal_on_residential_streets_during_the_past_12_monthsnumber
Adequacy of city street lightingadequacy_of_city_street_lightingnumber
Accessibility of city streets, sidewalks, buildings for people with disabilitiesaccessibility_of_city_streets_sidewalks_buildings_for_people_with_disabilitiesnumber
How would you rate On-street bicycle infrastructure (bike lanes/signs/sharrows)how_would_you_rate_on_street_bicycle_infrastructure_bike_lanes_signs_sharrowsnumber
Enforcing the clean up of litter and debris on private propertyenforcing_the_clean_up_of_litter_and_debris_on_private_propertynumber
Enforcing the mowing and cutting of weeds on private propertyenforcing_the_mowing_and_cutting_of_weeds_on_private_propertynumber
Enforcing the exterior maintenance of residential propertyenforcing_the_exterior_maintenance_of_residential_propertynumber
Enforcing the clean-up of litter, mowing of weeds and exterior maintenance of residential property in YOUR neighborhoodenforcing_the_clean_up_of_litter_mowing_of_weeds_and_exterior_maintenance_of_residential_property_in_your_neighborhoodnumber
Boarding of Vacant Structuresboarding_of_vacant_structuresnumber
Demolition of Vacant Structuresdemolition_of_vacant_structuresnumber
Enforcing the removal of signs in the right of wayenforcing_the_removal_of_signs_in_the_right_of_waynumber
Timeliness of the removal of abandoned cars from public propertytimeliness_of_the_removal_of_abandoned_cars_from_public_propertynumber
Enforcing the property maintenance of vacant structuresenforcing_the_property_maintenance_of_vacant_structuresnumber
Quality of animal controlquality_of_animal_controlnumber
Enforcement of Animal Codeenforcement_of_animal_codenumber
Customer Service Provided by Animal Control Officercustomer_service_provided_by_animal_control_officernumber
Animal Shelter Operationsanimal_shelter_operationsnumber
Protecting the public from new or unusual health threats such as anthrax, the H1N1 influenza (“flu”) virus, and any new outbreak.protecting_the_public_from_new_or_unusual_health_threats_such_as_anthrax_the_h1n1_influenza_flu_virus_and_any_new_outbreaknumber
Guarding against food poisoning through restaurant inspectionsguarding_against_food_poisoning_through_restaurant_inspectionsnumber
Protecting the public from exposure to environmental risks such as air pollution, lead poisoning, and swimming pool contamination.protecting_the_public_from_exposure_to_environmental_risks_such_as_air_pollution_lead_poisoning_and_swimming_pool_contaminationnumber
Encouraging access to healthy fruits and vegetables, safe places to exercise, and non-smoking environmentsencouraging_access_to_healthy_fruits_and_vegetables_safe_places_to_exercise_and_non_smoking_environmentsnumber
Encouraging access to healthy fruits and vegetables and safe places to exerciseencouraging_access_to_healthy_fruits_and_vegetables_and_safe_places_to_exercisenumber
Communicating information regarding public health concerns such as excessive heat, second hand smoke, violence prevention, and maternal and child healthcommunicating_information_regarding_public_health_concerns_such_as_excessive_heat_second_hand_smoke_violence_prevention_and_maternal_and_child_healthnumber
Preventing the spread of infectious diseases through childhood vaccination programs, STD/HIV treatment and prevention services, and tuberculosis (TB) and hepatitis control.preventing_the_spread_of_infectious_diseases_through_childhood_vaccination_programs_std_hiv_treatment_and_prevention_services_and_tuberculosis_tb_and_hepatitis_controlnumber
Providing Services for Families and Children such as Childhood Vaccinations, Lead Screening, and Healthy Home Inspectionsproviding_services_for_families_and_children_such_as_childhood_vaccinations_lead_screening_and_healthy_home_inspectionsnumber
Ease of utilizing 311 services via phoneease_of_utilizing_311_services_via_phonenumber
Ease of utilizing 311 services via webease_of_utilizing_311_services_via_webnumber
Courtesy and professionalism of 311 calltakerscourtesy_and_professionalism_of_311_calltakersnumber
How well your question or issue was resolved via 311how_well_your_question_or_issue_was_resolved_via_311number
The availability of information about city programs and servicesthe_availability_of_information_about_city_programs_and_servicesnumber
Overall usefulness of the city's websiteoverall_usefulness_of_the_city_s_websitenumber
The level of public involvement in local decision makingthe_level_of_public_involvement_in_local_decision_makingnumber
Opportunity to Engage/Provide input into Decisions Made by The Cityopportunity_to_engage_provide_input_into_decisions_made_by_the_citynumber
The quality of Kansas City, Missouri's government cable television channel (Channel 2)the_quality_of_kansas_city_missouri_s_government_cable_television_channel_channel_2number
The quality of city video programming including city television channel (Channel 2) and web streamingthe_quality_of_city_video_programming_including_city_television_channel_channel_2_and_web_streamingnumber
The content in the City's magazine KCMorethe_content_in_the_city_s_magazine_kcmorenumber
The City's Use of Social Mediathe_city_s_use_of_social_medianumber
Watched Channel 2 in the last yearwatched_channel_2_in_the_last_yearnumber
Maintenance of city parksmaintenance_of_city_parksnumber
Quality of facilities such as picnic shelters and playgrounds in city parksquality_of_facilities_such_as_picnic_shelters_and_playgrounds_in_city_parksnumber
Quality of outdoor athletic fields (i.e. baseball, soccer, and football)quality_of_outdoor_athletic_fields_i_e_baseball_soccer_and_footballnumber
Maintenance of boulevards and parkwaysmaintenance_of_boulevards_and_parkwaysnumber
Walking and biking trails in the citywalking_and_biking_trails_in_the_citynumber
City swimming pools and programscity_swimming_pools_and_programsnumber
The city's youth programs and actvitiesthe_city_s_youth_programs_and_actvitiesnumber
Maintenance of Kansas City, Missouri, community centersmaintenance_of_kansas_city_missouri_community_centersnumber
Programs and activities at Kansas City, Missouri, community centersprograms_and_activities_at_kansas_city_missouri_community_centersnumber
Ease of registering for [Parks and Recreation] programsease_of_registering_for_parks_and_recreation_programsnumber
The reasonableness of fees charged for recreation programsthe_reasonableness_of_fees_charged_for_recreation_programsnumber
Tree trimming and other tree case along city streets and other public areastree_trimming_and_other_tree_case_along_city_streets_and_other_public_areasnumber
Quality of communication from Parks and Recquality_of_communication_from_parks_and_recnumber
Quality of customer service from Parks employeesquality_of_customer_service_from_parks_employeesnumber
Overall quality of trash collection servicesoverall_quality_of_trash_collection_servicesnumber
Overall quality of recycling collection servicesoverall_quality_of_recycling_collection_servicesnumber
Overall Quality of Recycling Drop Off Centersoverall_quality_of_recycling_drop_off_centersnumber
Overall quality of bulky item pick-up servicesoverall_quality_of_bulky_item_pick_up_servicesnumber
Overal quality of leaf and brush pick-up servicesoveral_quality_of_leaf_and_brush_pick_up_servicesnumber
Overall Quality of Leaf and Brush Pick-up Servicesoverall_quality_of_leaf_and_brush_pick_up_servicesnumber
Overall cleanliness of city streets and other public areasoverall_cleanliness_of_city_streets_and_other_public_areasnumber
City efforts to clean up illegal dumping sitescity_efforts_to_clean_up_illegal_dumping_sitesnumber
Ease of moving through airport securityease_of_moving_through_airport_securitynumber
Availability of parking [at airport]availability_of_parking_at_airportnumber
Price of parking [at airport]price_of_parking_at_airportnumber
Helpfulness of signs and other directionshelpfulness_of_signs_and_other_directionsnumber
Food, beverage, and other concessionsfood_beverage_and_other_concessionsnumber
Cleanliness of facilitiescleanliness_of_facilitiesnumber
Condition of catch basins (storm drains) in your neighborhoodcondition_of_catch_basins_storm_drains_in_your_neighborhoodnumber
Timeliness of water/sewer line break repairstimeliness_of_water_sewer_line_break_repairsnumber
Quality of Water Services customer servicequality_of_water_services_customer_servicenumber
Overall quality of leadership provided by the city's elected officialsoverall_quality_of_leadership_provided_by_the_city_s_elected_officialsnumber
Overall effectiveness of the city manager and appointed staffoverall_effectiveness_of_the_city_manager_and_appointed_staffnumber
How ethically the city conducts businesshow_ethically_the_city_conducts_businessnumber
Were you or anyone in your household the victim of any crime in Kansas City, Missouri, during the last year?were_you_or_anyone_in_your_household_the_victim_of_any_crime_in_kansas_city_missouri_during_the_last_yearnumber
Have You had Contact with a KCPD Police Officerhave_you_had_contact_with_a_kcpd_police_officernumber
Have any members of your household used the Kansas City, Missouri, ambulance service in the last year?have_any_members_of_your_household_used_the_kansas_city_missouri_ambulance_service_in_the_last_yearnumber
Have you or anyone in your household contacted 311 in the last year?have_you_or_anyone_in_your_household_contacted_311_in_the_last_yearnumber
Have you visited the city's website in the last year?have_you_visited_the_city_s_website_in_the_last_yearnumber
Have you used the bulky item pick-up service in the last year?have_you_used_the_bulky_item_pick_up_service_in_the_last_yearnumber
Have you visited a Kansas City, Missouri, community center in the last year?have_you_visited_a_kansas_city_missouri_community_center_in_the_last_yearnumber
Have any members of your household visited any parks in Kansas City, Missouri, in the last year?have_any_members_of_your_household_visited_any_parks_in_kansas_city_missouri_in_the_last_yearnumber
Have you used public transportation in the last year?have_you_used_public_transportation_in_the_last_yearnumber
Have any members of your household attended or watched any Kansas City, Missouri, public meeting in the last year?have_any_members_of_your_household_attended_or_watched_any_kansas_city_missouri_public_meeting_in_the_last_yearnumber
Do you have regular access to the internet at home or work?do_you_have_regular_access_to_the_internet_at_home_or_worknumber
Do You Have Internet Access at Homedo_you_have_internet_access_at_homenumber
Have you been to municipal court in the last year?have_you_been_to_municipal_court_in_the_last_yearnumber
Have you visited the Kansas City International Airport in the last year?have_you_visited_the_kansas_city_international_airport_in_the_last_yearnumber
Have you contacted Water Services regarding your account in the last year?have_you_contacted_water_services_regarding_your_account_in_the_last_yearnumber
Did you vote in any Kansas City, Missouri, municipal election during the last two years?did_you_vote_in_any_kansas_city_missouri_municipal_election_during_the_last_two_yearsnumber
Own a cat or dogown_a_cat_or_dognumber
Weekly use of the city's curbside recycling servicesweekly_use_of_the_city_s_curbside_recycling_servicesnumber
Do you think you will be living in Kansas City, Missouri, five years from now?do_you_think_you_will_be_living_in_kansas_city_missouri_five_years_from_nownumber
Own your current residenceown_your_current_residencenumber
Median number of years living in Kansas City, MOmedian_number_of_years_living_in_kansas_city_monumber
Preventing the spread of infectious diseases through STD/HIV treatment and prevention services and TB and hepatitis controlpreventing_the_spread_of_infectious_diseases_through_std_hiv_treatment_and_prevention_services_and_tb_and_hepatitis_controlnumber
Have you used the KCATA bus system in the last year?have_you_used_the_kcata_bus_system_in_the_last_yearnumberQuestion on KCATA bus use
Have you used the Kansas City Streetcar in the last year?have_you_used_the_kansas_city_streetcar_in_the_last_yearnumberQuestion on Streetcar use.