2013 Satisfaction Survey

data.strathcona.ca | Last Updated 16 Nov 2016

The individual results from the Strathcona County Public Satisfaction Survey completed in December 2013. A summary of these results can be found at http://www.strathcona.ca/departments/communications/public-satisfaction-survey-results/ Additionally, the codes for each answer are listed in the attached document.

Tags: satisfaction survey - 2013, satisfaction survey, phone survey, opinion

This dataset has the following 105 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
Locationlocationnumber1 = Sherwood Park; 2 = Rural Strathcona
Gendergendernumber1 = Male; 2=Female
1. To what extent are you satisfied with your quality of life in Strathcona County at the present time?_1_to_what_extent_are_you_satisfied_with_your_quality_of_life_in_strathcona_county_at_the_present_timenumber1=Very High; 2=High; 3 = Average; 4=Low; 5=Very Low; 9=Don’t know
2. How would you rate Strathcona County as a place to raise children?_2_how_would_you_rate_strathcona_county_as_a_place_to_raise_childrennumber1=Very High; 2=High; 3 = Average; 4=Low; 5=Very Low; 9=Don’t know
3. How many adults in your neighbourhood do you know by name?_3_how_many_adults_in_your_neighbourhood_do_you_know_by_namenumber
4. How would you rate Strathcona County as a safe community to live in?_4_how_would_you_rate_strathcona_county_as_a_safe_community_to_live_innumber
5. How would you rate the quality of Strathcona County's natural environment?_5_how_would_you_rate_the_quality_of_strathcona_county_s_natural_environmentnumber
6a. In balancing the needs and interests of people living in different areas of the County, would you say that in general, the Mayor and County Council are:_6a_in_balancing_the_needs_and_interests_of_people_living_in_different_areas_of_the_county_would_you_say_that_in_general_the_mayor_and_county_council_arenumber
6b. In providing services, the Mayor, County Council and staff have to consider the needs and interest of people living in different areas of the County. In balancing these needs and interests, would you say that in general, County staff are:_6b_in_providing_services_the_mayor_county_council_and_staff_have_to_consider_the_needs_and_interest_of_people_living_in_different_areas_of_the_county_in_balancing_these_needs_and_interests_would_you_say_that_in_general_county_staff_arenumber
7. Would you recommend Strathcona County to others as a place to live?_7_would_you_recommend_strathcona_county_to_others_as_a_place_to_livenumber
8a. Satisfaction with winter road maintenance_8a_satisfaction_with_winter_road_maintenancenumber
8b. Satisfaction with summer road maintenance_8b_satisfaction_with_summer_road_maintenancenumber
8c. Rural road maintenance in summer_8c_rural_road_maintenance_in_summernumber
8d. Family support services_8d_family_support_servicesnumber
8e. Fire and ambulance services_8e_fire_and_ambulance_servicesnumber
8f. Economic development_8f_economic_developmentnumber
8g. Permit and inspection services_8g_permit_and_inspection_servicesnumber
8h. Water and sewer services_8h_water_and_sewer_servicesnumber
8i. 'Green Routine (garbage, recycling)_8i_green_routine_garbage_recyclingnumber
8j. Parks, green spaces and sports fields_8j_parks_green_spaces_and_sports_fieldsnumber
8k. Indoor recreation facilities (arenas and pool)_8k_indoor_recreation_facilities_arenas_and_poolnumber
8l. Public transit services_8l_public_transit_servicesnumber
8m. Bylaw enforcement (such as dog, curfew or building bylaws)_8m_bylaw_enforcement_such_as_dog_curfew_or_building_bylawsnumber
8n. Agricultural services (weed control and wildlife mgmt)_8n_agricultural_services_weed_control_and_wildlife_mgmtnumber
8o. Information and Volunteer Centre_8o_information_and_volunteer_centrenumber
8p. Strathcona County Library_8p_strathcona_county_librarynumber
8q. RCMP services_8q_rcmp_servicesnumber
9a. Quality of residential development_9a_quality_of_residential_developmentnumber
9b. Quality of commercial development_9b_quality_of_commercial_developmentnumber
9c. Quality of industrial development_9c_quality_of_industrial_developmentnumber
9d. Amount of residential development_9d_amount_of_residential_developmentnumber
9e. Amount of commercial development_9e_amount_of_commercial_developmentnumber
9f. Amount of industrial development_9f_amount_of_industrial_developmentnumber
10. County services compared to 2 years ago_10_county_services_compared_to_2_years_agonumber
11a. Property owner in Strathcona County_11a_property_owner_in_strathcona_countynumber
11b. Value for tax for municipal services_11b_value_for_tax_for_municipal_servicesnumber
12_1. Family support services_12_1_family_support_servicesnumber
12_2. Fire & ambulance services_12_2_fire_ambulance_servicesnumber
12_3. Building permit & inspection services_12_3_building_permit_inspection_servicesnumber
12_4. Indoor recreation facilities_12_4_indoor_recreation_facilitiesnumber
12_5. Public transit services_12_5_public_transit_servicesnumber
12_7. Bylaw enforcement_12_7_bylaw_enforcementnumber
12_8. Recycling depots_12_8_recycling_depotsnumber
12_9. Agricultural services_12_9_agricultural_servicesnumber
12_10. Information & Volunteer Centre_12_10_information_volunteer_centrenumber
12_11. Strathcona county library_12_11_strathcona_county_librarynumber
12_12. The RCMP_12_12_the_rcmpnumber
12_13. No Services Used in the Past 12 Months_12_13_no_services_used_in_the_past_12_monthsnumber
12a.1 How important are the Family Support Services to you?_12a_1_how_important_are_the_family_support_services_to_younumber
12a.2 How important are the Fire and Ambulance Services to you?_12a_2_how_important_are_the_fire_and_ambulance_services_to_younumber
12a.3 How important are the Building Permit and Inspection Services to you?_12a_3_how_important_are_the_building_permit_and_inspection_services_to_younumber
12a.4 How important are the Indoor recreation facilities to you?_12a_4_how_important_are_the_indoor_recreation_facilities_to_younumber
12a.5 How important are the Public Transit services to you?_12a_5_how_important_are_the_public_transit_services_to_younumber
12a.6 How important are the Planning and development services to you?_12a_6_how_important_are_the_planning_and_development_services_to_younumber
12a.7 How important is the Bylaw enforcement to you?_12a_7_how_important_is_the_bylaw_enforcement_to_younumber
12a.8 How important are the Recycling depots to you?_12a_8_how_important_are_the_recycling_depots_to_younumber
12a.9 How important are the Agricultural services to you?_12a_9_how_important_are_the_agricultural_services_to_younumber
12a.10 How important is the Information and Volunteer Centre to you?_12a_10_how_important_is_the_information_and_volunteer_centre_to_younumber
12a.11 How important is the Strathcona County Library to you?_12a_11_how_important_is_the_strathcona_county_library_to_younumber
12a.12 How important is the The RCMP to you?_12a_12_how_important_is_the_the_rcmp_to_younumber
13. Of the County services that you've used, which ONE did you use most recently?_13_of_the_county_services_that_you_ve_used_which_one_did_you_use_most_recentlynumber
14. Contact with County staff in the past year_14_contact_with_county_staff_in_the_past_yearnumber
15. No contact - general impression of service provided by County staff_15_no_contact_general_impression_of_service_provided_by_county_staffnumber
16a. Accessibility of the service_16a_accessibility_of_the_servicenumber
16b. Knowledge of the service provider_16b_knowledge_of_the_service_providernumber
16c. Courtesy of County staff_16c_courtesy_of_county_staffnumber
16d. Ability to provide clear information and explanations_16d_ability_to_provide_clear_information_and_explanationsnumber
16e. Willingness of County staff to help you_16e_willingness_of_county_staff_to_help_younumber
16f. Promptness_16f_promptnessnumber
18. Are you aware of Strathcona County's new Strategic plan?_18_are_you_aware_of_strathcona_county_s_new_strategic_plannumber
19a. To what extent do you agree with this strategy ... Being a world leader in the petrochemical cluster_19a_to_what_extent_do_you_agree_with_this_strategy_being_a_world_leader_in_the_petrochemical_clusternumber
19b. To what extent do you agree with this strategy ... Being a helping, caring and safe community_19b_to_what_extent_do_you_agree_with_this_strategy_being_a_helping_caring_and_safe_communitynumber
19c. To what extent do you agree with this strategy ... Being a vibrant, creative community_19c_to_what_extent_do_you_agree_with_this_strategy_being_a_vibrant_creative_communitynumber
19d. To what extent do you agree with this strategy ... Having diverse agricultural businesses_19d_to_what_extent_do_you_agree_with_this_strategy_having_diverse_agricultural_businessesnumber
19e. To what extent do you agree with this strategy ... Having an effective and efficient municipal infrastructure_19e_to_what_extent_do_you_agree_with_this_strategy_having_an_effective_and_efficient_municipal_infrastructurenumber
19f. To what extent do you agree with this strategy ... Fostering cooperative partnerships with community, business, industry and neighbouring governments_19f_to_what_extent_do_you_agree_with_this_strategy_fostering_cooperative_partnerships_with_community_business_industry_and_neighbouring_governmentsnumber
19g. To what extent do you agree with this strategy ... Protecting our environment and preserving our agricultural heritage_19g_to_what_extent_do_you_agree_with_this_strategy_protecting_our_environment_and_preserving_our_agricultural_heritagenumber
19h. To what extent do you agree with this strategy ... Being a healthy and active community_19h_to_what_extent_do_you_agree_with_this_strategy_being_a_healthy_and_active_communitynumber
20. Do you feel well informed about County services and activities going on throughout Strathcona County?_20_do_you_feel_well_informed_about_county_services_and_activities_going_on_throughout_strathcona_countynumber
22a. Is this a good way of conveying information: the local newspaper, this being the Sherwood Park Strathcona County News?_22a_is_this_a_good_way_of_conveying_information_the_local_newspaper_this_being_the_sherwood_park_strathcona_county_newsnumber
22b. Is this a good way of conveying information: Brochures or newsletters?_22b_is_this_a_good_way_of_conveying_information_brochures_or_newslettersnumber
22c. Is this a good way of conveying information: Information sent with your utility bill?_22c_is_this_a_good_way_of_conveying_information_information_sent_with_your_utility_billnumber
22d. Is this a good way of conveying information: Pre-recorded telephone messages?_22d_is_this_a_good_way_of_conveying_information_pre_recorded_telephone_messagesnumber
22e. Is this a good way of conveying information: Public meetings or open houses?_22e_is_this_a_good_way_of_conveying_information_public_meetings_or_open_housesnumber
22f. Is this a good way of sharing information with you: Information on the Strathcona County website?_22f_is_this_a_good_way_of_sharing_information_with_you_information_on_the_strathcona_county_websitenumber
23_1. Is this a social media tool way of sharing information with you: Twitter_23_1_is_this_a_social_media_tool_way_of_sharing_information_with_you_twitternumber
23_2. Is this a social media tool way of sharing information with you: Facebook_23_2_is_this_a_social_media_tool_way_of_sharing_information_with_you_facebooknumber
23_3. Is this a social media tool way of sharing information with you: YouTube or other online video casts_23_3_is_this_a_social_media_tool_way_of_sharing_information_with_you_youtube_or_other_online_video_castsnumber
23_4. Is this a social media tool way of sharing information with you: Blogs_23_4_is_this_a_social_media_tool_way_of_sharing_information_with_you_blogsnumber
23_5. Is this a social media tool way of sharing information with you: Online Forums_23_5_is_this_a_social_media_tool_way_of_sharing_information_with_you_online_forumsnumber
23_6. Is this a social media tool way of sharing information with you: RSS Feeds_23_6_is_this_a_social_media_tool_way_of_sharing_information_with_you_rss_feedsnumber
23_7. Is this a social media tool way of sharing information with you: Anything else_23_7_is_this_a_social_media_tool_way_of_sharing_information_with_you_anything_elsenumber
23_8. Is this a social media tool way of sharing information with you: None of the above/don’t use online methods_23_8_is_this_a_social_media_tool_way_of_sharing_information_with_you_none_of_the_above_don_t_use_online_methodsnumber
23_9. Is this a social media tool way of sharing information with you: Don’t know_23_9_is_this_a_social_media_tool_way_of_sharing_information_with_you_don_t_knownumber
24. Overall, how satisfied are you with the Strathcona County website as a source of information?_24_overall_how_satisfied_are_you_with_the_strathcona_county_website_as_a_source_of_informationnumber
25. Outside of today, have you given feedback on a County initiative or issue anytime within the past 12 months?_25_outside_of_today_have_you_given_feedback_on_a_county_initiative_or_issue_anytime_within_the_past_12_monthsnumber
27. Overall, how satisfied are you with the opportunity to express your opinions about municipal services or municipal issues in Strathcona County?_27_overall_how_satisfied_are_you_with_the_opportunity_to_express_your_opinions_about_municipal_services_or_municipal_issues_in_strathcona_countynumber
31. Number of years lived in Strathcona County_31_number_of_years_lived_in_strathcona_countynumber
32. Total number of people in household_32_total_number_of_people_in_householdnumber
32a. Children aged 15 or younger living in home_32a_children_aged_15_or_younger_living_in_homenumber
32b. Children aged 16 or older living in home_32b_children_aged_16_or_older_living_in_homenumber
33. Age_33_agenumber
Kids in householdkids_in_householdnumber
Household compositionhousehold_compositionnumber
Overall Rating of Roadsoverall_rating_of_roadsnumber