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opendata.fcc.gov | Last Updated 28 Jan 2019

Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.

Tags: fcc consumer inquiry, fcc consumer complaints, fcc

This dataset has the following 3 columns:

Column NameAPI Column NameData TypeDescriptionSample Values
IssueissuetextThe specific issue the consumer is complaining about. UPDATES: 6/11/2018: Open Internet/Net Neutrality issue is no longer collected. 10/23/2016: Robocalls and Telemarketing (including do not call and spoofing) issues are now collected as Unwanted Calls.
Formissue_typetextPhone, Internet, TV, Radio, Emergency, Accessibility and Request for Dispute Assistance
Ticket IDidnumberTicket Identifier