Percent of Department Heads and Staff Satisfaction - Department KPI | Last Updated 24 Feb 2020

We are measuring the percentage of department heads and Commissioners staff who are satisfied with the services they receive from the County Manager's Executive Office. This helps ensure that the County Manager's Executive Office is delivering 5-Star Customer Service to its internal customers. For the purpose of this measurement, 80% or greater is the goal to reach to ensure that the Executive Office is meeting and exceeding its internal customer satisfaction.

Tags: department kpi